NHTSA Complaint #10534308 — 2002 VOLVO S60

TOOK VEHICLE IN QUESTION TO MY MECHANIC DUE TO STARTING ISSUE AND FUEL SMELL. HE DIAGNOSED A SIGNIFICANT FUEL LEAK DUE TO A CRACKED FLANGE ON THE FUEL PUMP. HE FOUND THERE WAS A RECALL FOR THIS EXACT PROBLEM FOR THIS EXACT MAKE, MODEL AND YEAR OF VOLVO. CALLED VOLVO AND THEY REJECTED REQUEST FOR RECALL REPAIR DUE TO VIN NUMBER NOT BEING INCLUDED IN RECALL. I BELIEVE THIS VEHICLE SHOULD BE SUBJECT TO THE RECALL REGARDLESS OF THE VIN NUMBER BECAUSE IT HAS THE EXACT SAME DIAGNOSIS AS IS DESCRIBED BY THE RECALL. THE NOTION THAT A MAKER CAN EXCLUDE A VEHICLE WHICH EXHIBITS THE PROBLEMS TO BE FIXED BY A RECALL BASED ON EXTRANEOUS CRITERIA IS FUNDAMENTALLY FLAWED. THE VEHICLE IN QUESTION IS UNSAFE TO DRIVE AND THERE IS A RECALL TO FIX THE SAFETY ISSUE FOR THE MAKE, MODEL AND YEAR IN QUESTION. THAT THE VEHICLE IS EXCLUDED BASED ON EXTRANEOUS CRITERIA IS RECKLESS REGARD FOR MY SAFETY AND POTENTIAL BYSTANDERS! *TR