NHTSA Complaint #10533963 — 2005 TOYOTA COROLLA

THE CHECK ENGINE LIGHT CAME ON AND WAS SCANNED BY A LOCAL SHOP WAS ADVISED OF THE CODE P0741 WAS TOLD MY TRANSMISSION WOULD NEED TO BE REPAIRED AT THE COST OF 2495.00 I HAVE NOT HAD THE MONEY TO FIX THE CAR WAS TOLD BY A FRIEND WHO WORKS FOR A SHOP THERE WAS A TSB FOR THIS CODE FOR MY CAR CALLED TOYOTA AND WAS TOLD THERE IS NOTHING THEY CAN DO SINCE THE WARRANTY IS UP ON MY CAR. I ASKED WHY THIS WAS NOT ADDRESSED WHEN MY CAR WAS TAKEN FOR THE ECM RECALL AND THE LADY FROM TOYOTA NAMED [XXX] BECAME VERY RUDE AND TOLD ME THERE IS NOTHING WE CAN DO AND THERE IS NO CUSTOMER SUPPORT PROGRAM AVAILABLE FOR YOUR VEHICLE AND ASKED IF THERE IS ANYTHING ELSE SHE COULD HELP ME WITH. THE CAR STILL HAS NOT BEEN REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR