NHTSA Complaint #10533849 — 2013 CHEVROLET SPARK

IN JUNE OF 2013, MY A/C STOPPED WORKING ON MY 2013 CHEVROLET SPARK. THE CAR WAS TAKEN IN FOR WARRANTY SERVICE THREE TIMES. THE EXPANSION VALVE AND COMPRESSOR WERE REPLACED AND THE A/C WAS PARTLY RESTORED. THE A/C WILL NOT WORK WHILE THE CAR IS AT IDLE. WHEN DRIVING THE CAR, THE A/C WILL BEGIN TO COOL THE INTERIOR AND SEEMS TO BE FINE. WHEN STOPPED AT A RED LIGHT, STOP SIGN, OR IN MY DRIVE WAY, THE A/C WILL STOP COOLING AND BLOWS WARM AIR OUT OF THE VENTS. A FOURTH WARRANTY SERVICE CALL WAS OPENED FOR THIS PROBLEM IN EARLY JULY. THE DEALERSHIP HAS TROUBLESHOOT THE A/C ISSUE AND DO NOT KNOW HOW TO FIX THE PROBLEM. THE DEALERSHIP HAS GIVEN ME A CASE NUMBER FROM GENERAL MOTORS LLC AND TOLD ME THAT THE ENGINEERS AT GM ARE WORKING ON A REPAIR FOR THIS ISSUE (PIC5858A: INSUFFICIENT A/C PERFORMANCE AT IDLE - JUN 13, 2013). IT IS NOW AUGUST OF 2013 AND NO RESOLUTION HAS BEEN FOUND. THE DEALERSHIP HAS NO NEW INFORMATION AND GM CUSTOMER SERVICE IS NO HELP EITHER. MY CAR WAS MANUFACTURED ON 08/2012. IT IS THE LS MODEL WITH A 5-SPEED TRANSMISSION. *TR