NHTSA Complaint #10533536 — 2008 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10533536
Vehicle	2008 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 30, 2012
Date Filed	August 4, 2013
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

REAR HATCH DOOR ACTUATOR WENT OUT. THE DOOR IS IN THE LOCKED POSITION AND CANNOT BE OPENED WITH CONSOLE BUTTON, KEY FOB OR EXTERIOR HANDLE. THERE IS NO WAY TO OPEN THE REAR HATCH FROM THE INSIDE OF THE VEHICLE CREATING A SAFETY HAZARD FOR PASSENGERS RIDING IN THE 3RD SEAT. THE REAR HATCH IS NOT ACCESSIBLE FOR USE SINCE I IS IN A LOCKED POSITION AND CANNOT BE OPENED. I HAVE FILED A COMPLAINT WITH GM. THEIR CS REPRESENTATIVE CONTACTED ME TO LET ME KNOW THAT MY LOCAL DEALERSHIP CAN FIX THE PROBLEM AT MY EXPENSE. TENS OF THOUSANDS OF THESE COMPLAINTS HAVE BEEN FILED WITH GM OVER THE LAST 2 YRS. AND THERE HAS BEEN NO RECALL FOR THIS POTENTIALLY FATAL SAFETY HAZARD. *TR

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