NHTSA Complaint #10533250 — 2012 FORD FUSION

WAS STUCK IN TRAFFIC FOR OVER THREE HOURS IN ABOUT 25MPH. AT ABOUT 20 MINS LEFT IN TRAFFIC, INFO LIGHT CAME ON AND STATED POWER ASSIST NEEDS SERVICING AND ADVANCE TRAC NEEDS SERVICE. THEN I WAS UNABLE TO TURN EASILY ONTO THE NEXT FEW STREETS. WE TRIED ALL DIFFERENT THINGS TO FIX PROBLEM. HAD TO TAKE IT TO THE DEALERSHIP WHERE THEY REPLACED THE STEERING RACK BUT COULD NOT ISOLATE THE PROBLEM. LUCKILY FOR ME THE PROBLEM WAS COVERED UNDER THE WARRANTY. SEEMS TO BE DRIVING FINE NOW BUT I AM LUCKY THIS WAS AT LOW SPEEDS AND DID NOT CAUSE AN ACCIDENT BECAUSE I HAD BOTH MY YOUNG CHILDREN AND HUSBAND IN THE CAR. MY HUSBAND HAD TO DRIVE THE CAR HOME FOR TWO HOURS AFTER THIS PROBLEM BECAUSE WE WERE OUT OF TOWN. *TR