NHTSA Complaint #10532849 — 2007 GMC ACADIA

WE WERE 50 MILES FROM HOME ON A VACATION WITH OUR TWIN 2 YEAR OLDS AND 7 YEAR OLD WHEN THE TRANSMISSION WENT OUT. FIRST IT SAID "TRANSMISSION HOT, LEAVE ENGINE ON IDLE". SO WE SAT FOR 10 MINUTES. IT WENT AWAY, THOUGHT WE WERE OK, KEPT DRIVING FOR ABOUT ANOTHER 15 MINUTES AND COMPLETE FAILURE. WE WERE STRANDED FOR 3 HOURS IN THE MIDDLE OF NOWHERE (DETOURED ROAD TOOK US BACK ROADS). COULDN'T GET A TOW. HUNGRY, HOT AND THIRSTY LITTLE BOYS. COPS GOT CALLED ON US BECAUSE WE ENDED UP BEING ON SOMEONE'S PROPERTY WE SHOULDN'T BE. TOTAL MESS. EMBRACED, HOT, IRRITATED AND SO ANGRY. $15,000 OWED ON A VEHICLE THAT WE HAVE TO REPLACE A $3600 TRANSMISSION! SERIOUSLY?!?! WHAT WOULD HAVE HAPPENED IF I WAS BY MYSELF AND MY HUSBAND WASN'T WITH ME. OR IT CAUSED A WRECK WITH ME AND MY CHILDREN IN THE CAR. GMC WON'T HELP BECAUSE WE ARE PASSED WARRANTY. APPARENTLY AFTER DOING RESEARCH THIS IS A COMMON PROBLEM. IF I FIX IT I'M STUCK WITH A CAR I DON'T TRUST AND OWE TOOOOO MUCH MONEY ON FOR WHAT IT'S WORTH AND OH GREAT PUT IN THE SAME [XXX] TRANSMISSION THAT FAILED THE FIRST TIME AND COULD HAPPEN AGAIN. WILL NEVER OWN ANOTHER GMC- RIDICULOUS AND NEEDS TO BE LOOKED INTO. THIS HAPPENS FAR TOO MUCH FOR THERE NOT TO BE A LAWSUIT OR RECALL ON THIS ITEM. ABSOLUTELY RIDICULOUS! PLUS OBVIOUSLY NO VACATION, OUR MONEY GOT TO GO INTO A CAR WE SHOULDN'T HAVE TO PUT THIS MUCH MONEY INTO. DISAPPOINTED ON SO MANY LEVELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR