NHTSA Complaint #10532783 — 2001 MERCEDES BENZ SLK320

FIRST OF ALL, I JUST WANT TO FILE A COMPLAINT AGAINST MERCEDES BENZ ( HOUSE OF IMPORT IN BUENA PARK , CA). THE VEHICLE THAT I HAVE IS 2001 SLK 320 MODEL. THE VEHICLE IS UNDER RECALL CAMPAIGN , CAMPAIGN # 2006080005. THIS RECALL CAMPAIGN HAS BEEN INITIATED DUE TO THE HEAT GENERATED BY THE BRAKE LAMPS OF THE AFFECTED VEHICLES. THE BASE OF THE SOCKET CAN BE SUBJECT TO THERMAL DEFORMATION OVER TIME. THIS CAN CAUSE A FAILURE OF EITHER BRAKE LIGHT. A FAILURE OF THE BRAKE LAMP BULBS TO ILLUMINATE COULD LEAD TO A REAR END CRASH. I TOOK MY VEHICLE IN FOR THAT SERVICE IN 2007 AND THE PROBLEM IS STILL THERE AFTER THE SERVICE. I TRIED TO STOP THERE FEW TIMES BUT THEY WANT TO CHARGE ME $150 DOLLARS JUST TO FIND OUT WHAT WRONG WITH THE VEHICLE ( EVEN THOUGH THEY KNOW ITS THE BRAKE LIGHT ISSUE). I DON'T HAVE MONEY TO PAY FOR IT AND I JUST LEFT UPSET AND MAD. FINALLY I JUST WANTED TO RESOLVE THE ISSUE,CONTACTED MERCEDES TODAY JULY 30,2013 AND ALSO WENT TO THE DEALER TO ADDRESS MY CONCERN AND THEY SAID " WE CAN ONLY COVER ONE YEAR AND IT EXPIRED". AGAIN, $150 WILL BE CHARGED JUST TO DIAGNOSTIC TO FIND OUT WHAT S WRONG WITH THE VEHICLE. I TOLD THEM THE SAME ISSUE WITH THE VEHICLE( THE BRAKE LIGHT IS OUT-RECALL ISSUE), AND THEY DID NOT DO IT PROPERLY AND IT HAPPENED AGAIN. NOW, THEY SAID IF I WANT TO FIX IT I HAVE TO PAY FOR THE SERVICE WHICH I FIND IRONIC BECAUSE OF THE SAME ISSUE. THEY WOULD NOT LISTEN ABOUT MY CONCERN AND SAFETY ISSUE THAT I HAVE REGARDING ABOUT THIS MATTER. ONCE AGAIN, SAFETY IS MY PRIORITY AND I DO NOT WANT TO GET INTO AN ACCIDENT. I WISH THEY COULD HAVE DONE BETTER JOB TO ASSIST CONSUMERS. I WANT TO FIND A SOLUTION NOT JUST FOR ME BUT TO ALL THE OWNERS OUT THERE WHO FACES THE SAME ISSUE SO I NEED TO FILE A COMPLAINT TO CA ATTORNEY GENERAL OFFICE ABOUT THE SAFETY ISSUE. I HOPE I COULD BRING THIS TO YOUR ATTENTION. *TR