NHTSA Complaint #10532762 — 2005 BMW Z4

FIRST A DESCRIPTION OF THE PROBLEM: MY STEERING COLUMN TURNS SIMILAR TO THE FAN CONTROL SWITCH ON THE Z4 ? FROM DETENT TO DETENT AND NOT SMOOTHLY LIKE A VOLUME CONTROL ON A RADIO. IF YOU REACH FORWARD TO THE FAN CONTROL CONSOLE AND TURN IT YOU WILL NOTE THAT IT DOES NOT TURN SMOOTHLY IT GOES FROM STOP TO STOP TO STOP ABOUT EVERY 5 DEGREES. EACH STOP IS CALLED A DETENT. SO AS YOU TURN THE KNOB IT STARTS IN A DETENT THEN AS YOU TURN IT CLICKS INTO THE NEXT DETENT AND STOPS THEN YOU HAVE TO TWIST A BIT HARDER TILL IT CLICKS INTO THE NEXT DETENT. THAT IS HOW MY STEERING COLUMN ACTS WHEN IT IS HOT OUTSIDE. IT CLICKS INTO ONE DETENT AND THAT POSITION MAY NOT KEEP YOU DRIVING STRAIGHT DOWN THE ROAD. YOU TRY TO CORRECT IT AND IT WILL NOT TURN UNLESS YOU PUSH EXTRA HARD THEN IT GOES PAST THE POINT THAT WOULD KEEP YOU GOING STRAIGHT DOWN THE ROAD INTO THE NEXT DETENT AND YOU ARE PROGRESSIVELY HEADED OFF THE OTHER SIDE OF THE ROAD. AS YOU TRY TO CORRECT IT BY TURNING BACK, IT WILL NOT SMOOTHLY TURN BACK, IT RESISTS TILL YOU PUSH EXTRA HARD THEN IT GOES PAST THE POINT THAT WOULD KEEP YOU GOING STRAIGHT AND STOPS IN THE NEXT DETENT AND NOW YOU ARE HEADED OFF THE ROAD IN THE OTHER DIRECTION. *TR