NHTSA Complaint #10532646 — 2014 FORD MUSTANG STEERING

Complaint Details

ODI Number	10532646
Vehicle	2014 FORD MUSTANG
Component	STEERING
Date of Incident	July 13, 2013
Date Filed	July 30, 2013
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I'VE HAD TWO SITUATIONS WITHIN A TWO WEEKS SPAN OF EACH OTHER. BOTH TIMES I LOST STEERING POWER WHILE IN THE PARKING LOT, AND A STEERING POWER ERROR CROSSED THE INFORMATION BOARD ON THE DASH. THE FIRST TIME I WAS PULLING OUT OF MY PARKING SPOT IN 1ST GEAR AND THE STEERING STOPPED WORKING. THE SECOND TIME I WAS PULLING IN TO A PARKING SPOT AND LOST POWER WHILE TURNING INTO A PARKING SPACE. I OWN A 2014 FORD 5.0 MUSTANG GT WITH A MANUAL TRANSMISSION AND THE CAR WAS STILL RUNNING WHEN POWER TO THE STEERING WHEEL WAS LOST. I HAD TO TURN THE CAR OFF AND RESTART TO GET THE POWER STEERING TO KICK BACK IN. THIS MADE THE CAR HARD TO TURN OUT OF NO WHERE WITHOUT ANY WARNING. I COULD'VE HIT ANOTHER CAR IN THE PROCESS HAD I NOT BRAKE IN TIME. THERE IS A WITHOUT A DOUBT A PROBLEM WITH THE POWER STEERING SYSTEM. *TR

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