NHTSA Complaint #10532201 — 2004 JEEP LIBERTY

AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!! *TR