NHTSA Complaint #10532116 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10532116
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	July 26, 2013
Date Filed	July 27, 2013
Mileage	89,787 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING ON THE INTERSTATE TO MY JOB, THE POWER STEERING BECAME STIFF AND DIFFICULT TO TURN. THE POWER STEERING LIGHT CAME ON THE DASH. THERE WERE NO PREVIOUS INDICATIONS OF A PROBLEM UNTIL THE PROBLEM HAPPENED. AFTER MAKING IT TO WORK WHERE THE CAR SAT FOR SEVERAL HOURS, UPON CRANKING THE CAR UP THE POWER STEERING SEEMED TO BE WORKING FINE. AFTER DRIVING APPROXIMATELY 5 MILES, THE STEERING WENT OUT AGAIN AND THE STEERING INDICATOR LIGHT WAS BACK ON THE DASH. THE CAR WAS DRIVEN TO A MECHANIC SHOP ON THE WAY HOME TO HAVE THE PROBLEM CHECKED AND AFTER THE CAR WAS TURNED OFF AND CRANKED AGAIN THE POWER STEERING SEEMED TO BE WORKING ONCE AGAIN. THE MECHANIC COULD NOT INVESTIGATE OR WORK ON THAT MAKE & MODEL CAR WITH AN ELECTRONIC STEERING SYSTEM AND REFERRED ME TO THE DEALERSHIP. ATTEMPTS TO CONTACT THE DEALERSHIP HAVE NOT BEEN MADE YET. *TR

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