NHTSA Complaint #10532046 — 2007 FORD EXPEDITION FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10532046
Vehicle	2007 FORD EXPEDITION
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 21, 2013
Date Filed	July 26, 2013
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TRUCK TURNED ON FINE IN THE MORNING. I WENT TO RUN AN ERRAND CAME BACK AND GAUGE SAID 50 MILES TO EMPTY AND FIGURED I WOULD GAS UP LATER. WE WERE ABOUT TO GO TO DINNER AND THE TRUCK WOULDN'T TURN ON. MECHANIC HAS SAID IT IS THE FUEL PUMP. FOR A WEEK WE CAN NOT LOCATE A FUEL PUMP. WE CONTACTED FORD CORPORATE AND ALL THEY CAN SAY IS "GO PAY $401 FOR A NEW ONE AND THEN WE CAN SEE WHAT WE CAN DO TO EXPEDITE". YET DEALER SAYS THEY HAVE A BACK ORDER AND DO NOT KNOW IF ITS GOING TO BE LATE AUGUST OR EARLY SEPTEMBER BEFORE PART IS EVEN AVAILABLE. NOW WE ARE SITTING AND PAYING FOR A VEHICLE WE CAN NOT DRIVE! LIKE SPARK PLUGS WERE A BIG ENOUGH PROBLEM! *TR

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