NHTSA Complaint #10531957 — 2006 CHRYSLER PACIFICA

DURING A ROUTINE INSPECTION OF OUR VEHICLE THE MECHANIC STATED VEHICLE WAS IN PERFECT CONDITION EXCEPT THAT THE SUBFRAME (ENGINE CRADLE) HAD A ONE FOOT SECTION THAT WAS COMPLETELY RUSTED THROUGH. HE ALSO STATED THAT SINCE THE VEHICLE HAD ONLY 76000 MILES ON IT THAT THIS SHOULD NOT BE OCCURRING. OTHER MECHANICS IN THAT SHOP CONCURRED. CHRYSLER HAD, IN THE PREVIOUS TWO MODEL YEARS (04 & 05), EXTENDED THE WARRANTIES TO 10 YEARS/150,000 MILES (CHRYSLER DOCUMENT 0004817/#45543/X26) ACCEPTING RESPONSIBILITY FOR A FAULTY PRODUCT AND COVERING THE EXPENSES INCURRED BY CONSUMER MAKING THEIR VEHICLES ROADWORTHY AND SAFE. THIS IS TRULY A SAFETY ISSUE THAT HAS NOT BEEN RESOLVED BY THE MANUFACTURER AS THIS COMPONENT SUPPORTS THE ENGINE AND FRONT SUSPENSION/STEERING ASSEMBLIES. CALLS TO CHRYSLER HAVE NOT BEEN PRODUCTIVE. I DO NOT UNDERSTAND THEIR RELUCTANCE TO ADDRESS A SAFETY ISSUE THAT THEY HAVE ADDRESSED IN THE PAST. PROBLEM HAS NOT CHANGED JUST THE MODEL YEAR. HOPEFULLY THE NHTSA CAN INITIATE A SAFETY RECALL TO ADDRESS THIS. THERE ARE SIMILAR COMPLAINTS CONCERNING THIS ON THIS SITE. DOES THERE HAVE TO BE A SERIOUS ACCIDENT BEFORE SOMETHING IS DONE? *TR