NHTSA Complaint #10531693 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10531693
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	July 23, 2013
Date Filed	July 24, 2013
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

VEHICLE IS HARD TO TURN AT LOW SPEEDS, PARTICULARLY WHEN PARKING. SEEMS AS THOUGH POWER STEERING IS NOT WORKING. TOOK TO DEALER AND WAS TOLD THAT POWER STEERING PUMP WENT OUT AND THAT STEERING GEAR/RACK SHOULD ALSO BE REPLACED FOR $1800+. THIS IS RIDICULOUS ON A VEHICLE THAT WAS PURCHASED NEW AND SERVICED EVERY 3000, PRIMARILY AT THE DEALERSHIP FROM WHICH IT WAS PURCHASED. GIVEN THE OTHER 23 COMPLAINTS THAT HAVE BEEN FILED FOR THE SAME ISSUE, IT APPEARS TO BE A COMMON DEFECT AND I AM EXTREMELY CONCERNED ABOUT THE SAFETY OF THE VEHICLE THAT MY WIFE DRIVES EVERY DAY WITH OUR 2 YOUNG CHILDREN. *TR

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