NHTSA Complaint #10531643 — 2010 FORD ESCAPE

WHILE AT STOP LIGHT WHEN ATTEMPTING TO TAKE OFF NOTHING HAPPENED AS GAS PRESSED. VEHICLE STALLED RESTART AND DROVE FINE. MADE SERVICE APPOINTMENT HAD TO WAIT 6 DAYS. MEANTIME THE RPM FLUCTUATED AT IDLE AND ACTED AS IF WANTED TO STALL. I WAS AFRAID TO DRIVE THE CAR. WENT IN FOR SERVICE TOLD IT WAS THE MASS AIR FLOW VALVE SENSOR. WE CLEANED, CAR RAN FINE FOR A WEEK THEN WE STALLED WHILE DRIVING 65 MPH ON I-75. REPLACED THE MAF SENSOR BUT NO CHANGE TO THE RMPS. TOOK CAR BACK TO DEALER THEY STATED IT COULD BE ABS RELATED KEPT THE CAR OVERNIGHT TO CALL AND TELL ME THEY COULD NOT FIND A TROUBLE BUT THEY SUSPECT IT WAS THE ELECTRONIC THROTTLE CONTROL BUT COULD NOT BACK THAT IN WRITING. I DROVE THE CAR HOME (LESS THAN 10 MILES) RAN IN HOUSE GET SOMETHING AND THE CAR STALLED IN DRIVEWAY. RESTARTED STALLED THREE MORE TIMES. HOW CAN I BE TOLD THERE IS NO PROBLEM AND THREE MECHANICS DROVE IT ON THREE DIFFERENT DRIVES AND I GET IN THE CAR AND IT OCCURS IMMEDIATELY. I FEEL LIED TO AND DON'T THINK I WILL EVER BE COMFORTABLE DRIVING A FORD CAR. THIS WAS MY FIRST AND IT WILL BE MY LAST. FORD DOES NOT STAND BEHIND THEIR PRODUCT AND THEIR CUSTOMER CARE IN POOR. IT HAS BEEN 11 DAYS AND THE CAR IS UNRELIABLE AND I DON'T FEEL I CAN TRUST THE FORD DEALERSHIP. *TR