NHTSA Complaint #10526421 — 2005 MERCEDES BENZ E320

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10526421
Vehicle	2005 MERCEDES BENZ E320
Component	ENGINE
Date of Incident	March 31, 2009
Date Filed	July 23, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THE ENGINE FAILED TO OPERATE AT STARTUP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR EACH FAILURE. THE DEALER WAS UNABLE TO LOCATE THE DEFECT EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/26/13*CN THE CONSUMER STATED THE VEHICLE CAN NOT BE DRIVEN, BECAUSE THE CHECK ENGINE LIGHT IS ON, AND THE VEHICLE IS LEAKING LARGE AMOUNTS OF OIL. THE MOTOR MOUNTS, TRANSMISSION MOUNTS, THRUST ARMS, BEARINGS AND BUSHINGS WERE ALL REPLACED. THE CONSUMER STATED THE VEHICLE WOULD LOCK ON ITS OWN, AFTER SHE UN-LOCKED IT. THE INCIDENTS HAPPENED SEVERAL TIMES. ALSO, THERE WAS AN UNUSUAL SOUND COMING FROM THE VEHICLE, WHEN IT WAS STATIONARY. UPDATED 02/05/14

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