NHTSA Complaint #10525498 — 2006 ACURA MDX

SECOND COMPLAINT-I OWN A 2006 ACURA MDX I AM THE FIRST OWNER BOUGHT SUV NEW-ON NOVEMBER 2010 I RECEIVE A RECALL NOTICE FROM AMERICAN HONDA MOTOR CO., INC. TO BRING SUV IN TO ACURA DEALER FOR TECHNICIAN TO UPDATE SOFTWARE FOR TRANSMISSION. THE UPDATE WILL HELP TRANSMISSION OPERATE PROPERLY, ASSURE LONGER LIFE-BEFORE TAKING SUV IN I HAD NO COMPLAINT SUV WAS OPERATING GREAT. AFTER RECALL FIX I STARTED TO HEAR AND FEEL SHUDDERING ,JUDDER, VIBRATION AT 20-45 MPH-MY MILEAGE THEN WAS 45,610- I IMMEDIATELY TOOK SUV BACK TO DEALER AND AFTER DIAGNOSTIC THEY CONFIRM NOISE, REPLACED TORQUE CONVERTER-THE NOISE RETURNED AFTER 2 MONTHS BETWEEN 20-45 MPH-MILEAGE THEN WAS 56,300- I RETURNED TO DEALER FOR A SECOND TIME-I INFORMED DEALER IT WAS THE SAME PROBLEM FROM THE PREVIOUS ISSUE THEY REPAIRED-THEY DISAGREED, TOLD ME IT WAS THE DRIVESHAFT AND REPLACED IT-THE NOISE RETURNED, SAME DAY I CALLED SERVICE MANAGER AND MADE COMPLAINT, HE SAID I SHOULD DRIVE SUV UNTIL NOISE BECOME LOUDER SO TECHNICIAN WILL HEAR THE NOISE CLEARLY- BY 62,536 MILEAGE NOISE BECAME LOUDER, I BROUGHT THE SUV IN A 3RD TIME, SAME PROBLEM-THEY KEPT SUV 2 DAYS RAN TEST AND CONFIRMED EVERYTHING I SAID-THE TRANSMISSION WAS BAD AND THEY REPLACED IT AND ALSO REPLACED THE TORQUE CONVERTER A SECOND TIME-SUV PERFORMED GREAT UNTIL 120,000 MILES WHICH IS ONLY 57,464 MILES FOR THE NEW TRANSMISSION WHEN THE SAME NOISES AND VIBRATIONS RETURNED, HOWEVER MY WARRANTY WAS UP-THERE IS CLEARLY SOMETHING WRONG WITH TRANSMISSION-I TAKE GREAT CARE OF MY SUV-ITS PAID OFF IN FULL AND CURRENTLY I CANT AFFORD A CAR PAYMENT-I HOPED THIS CAR TOOK ME OVER 200,000 MILES LIKE MY1991 HONDA I PREVIOUSLY OWNED-I BUY ACURA BECAUSE OF QUALITY- THE NAME HONDA USE TO STAND FOR-I CONTACTED THE DEALER AGAIN AND WAS TOLD BRING SUV IN, THEY WILL PAY HALF THE COST TO FIX IT-TIME IS HARD THEY NEED TO COVER TOTAL BILL OR TRADE ME UP TO A NEWER SUV. *TR