NHTSA Complaint #10525282 — 2008 ZAP XEBRA

MY COMPLAINT IS WITH THE UTTER DISREGARD THAT THE ZAP CORPORATION HAS TREATED ISSUES AFFECTING THIS LITTLE VEHICLE; COMMUNICATION FROM THEM ABOUT THE BRAKING PROBLEMS AND NHTSA DEMAND FOR RESOLUTION HAS BEEN MINIMAL WITH THE LAST COMMUNICATION I RECEIVED BEING OCTOBER 8, 2012 TELLING ME TO NOT DRIVE IT AND THAT A SOLUTION WAS COMING BY DECEMBER 31, 2012 (OR ABOUT). I HEARD NOTHING ELSE UNTIL I HAPPENED UPON A YAHOOGROUP DISCUSSION SAYING THESE WERE BEING RECALLED AND THAT THE OWNERS SHOULD INCUR NO EXPENSE. AND THAT ZAP WILL NEED TO TAKE THEM FROM US AND PAY $3100...A SMALL PORTION OF THE COST OF THEM. I WANT TO BE SURE THAT MY VEHICLE IS NOTED BY THE AUTHORITIES AS BEING ONE OF THESE INVOLVED IN THIS SITUATION. I ALSO WANT TO NOTE THAT IT SEEMED THAT ONCE SOLD THROUGH A DISTRIBUTOR, THAT ZAP PROVIDED NO SUPPORT FOR THE DISTRIBUTORS TO HELP RESOLVE CUSTOMER CONCERNS...A TERRIBLE WAY TO RUN A BUSINESS. I WANT TO SEE THIS RESOLVED VERY SOON AS MINE HAS NOT RUN WELL FOR ABOUT A YEAR AND I HAVE BEEN CONSIDERING EITHER PUTTING MONEY INTO GETTING IT GOING IN HOPES THAT THE BRAKES ISSUE WOULD BE FIXED...OR SELLING IT IF THAT IS ALLOWABLE, BEFORE THE END OF JULY DUE TO THE REGISTRATION EXPIRING. PLEASE ADVISE ME AS SOON AS POSSIBLE ON WHAT I SHOULD DO WITH THIS VEHICLE. IT IS A HUGE DISAPPOINTMENT AS IT WAS A FUN, PRACTICAL LITTLE COMMUTER WHEN IT RAN WELL AND I HAD HIGH HOPES FOR CONSERVING ENERGY AND REDUCING EMISSIONS. IF ZAP WOULD PAY TO HAVE IT TOTALLY FIXED, THAT WOULD MAKE ME MOST HAPPY. BUT IF THEY HAVE TO COME BUY IT FROM ME, LET IT BE SOON, PLEASE. *TR