NHTSA Complaint #10525133 — 2008 KIA OPTIMA

REFERENCE: DEFECTIVE DRIVER'S SEAT THIS LETTER IS IN REFERENCE TO A FAULTY SEAT IN THE 2008 KIA OPTIMA EX, ONE I CURRENTLY OWN. I AM BRINGING THIS MATTER TO YOUR ATTENTION BECAUSE OF THE DANGER THIS REPRESENTS TO DRIVERS OF KIA VEHICLES THAT HAVE ELECTRIC ADJUSTABLE SEATS. MY WIFE AND I WERE VERY FORTUNATE WE WERE NOT INVOLVED IN A TRAFFIC FATALITY DUE TO THIS. RECENTLY, WHILE TRAVELING, THE DRIVER'S SEAT RETRACTED TO ITS FULL-UPRIGHT, FULL-FORWARD POSITION. IN THIS POSITION, THE HEADREST FORCED MY WIFE'S HEAD DOWN INTO THE STEERING WHEEL AND UP AGAINST IT. SHE WAS ABLE TO STOP THE CAR SAFELY. THE ONLY WAY TO DRIVE THE CAR WAS TO REMOVE THE HEADREST, WHICH ALLOWED ENOUGH ROOM BETWEEN THE STEERING WHEEL AND THE BODY TO STEER THE CAR. I CONTACTED CASEY KIA WHILE STOPPED TO ASK WHAT COULD BE DONE TO RELEASE THE SEAT. I WAS TOLD TO REMOVE THE SEAT'S FUSE FROM THE INSIDE CABIN FUSE PANEL, WHICH SHOULD DISENGAGE IT; THIS DID NOT WORK, AND WE WERE FORCED TO DRIVE THREE HOURS TO THE NEAREST REPAIR SHOP. THERE IS NO MANUAL OVERRIDE MECHANISM IN THE 2008 KIA OPTIMA EX TO UNLOCK A SEAT WHEN THE ELECTRIC SEAT ADJUSTMENT MECHANISM FAILS. THIS IS THE SECOND TIME THERE HAVE BEEN PROBLEMS WITH THE DRIVER-SIDE SEAT. THE FIRST DRIVER'S SEAT WAS REPLACED BECAUSE OF A FAULTY SEAT-HEATER WHILE UNDER THE ORIGINAL WARRANTY. THE REPLACEMENT SEAT WHEN INSTALLED IN THE CAR BECAUSE THE ADJUSTMENT KNOB WAS LOOSE AND NEVER SECURE. THREE ISSUES ARE PARAMOUNT, THE SAFETY FOR KIA DRIVERS, THE FACT THERE IS NO MANUAL OVERRIDE FOR ELECTRIC SEATS, AND NO WARRANTY FOR REPLACEMENT SEATS ON SUCH OCCASIONS, THE FIRST HERE BEING OF MOST IMPORTANCE. *TR