NHTSA Complaint #10525119 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10525119
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 3,982 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

VEHICLE WITH APPROXIMATELY 4000 MILES STALLS WHILE DRIVING. THE VEHICLE HAS STALLED 3 TIMES IN THE LAST 15 DAYS, TWICE WHILE DRIVING ON MAJOR ROADS WITH AVERAGE SPEED BEING ABOUT 45 MPH. THE VEHICLE LITERALLY JUST TURNS OFF. IT DOESN'T SHAKE, JERK, MAKE ANY NOISE, NOTHING, JUST TURNS OFF. I GET A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW." IT IS A VERY SCARY SITUATION TO EXPERIENCE. SINCE THE CAR JUST DIES AT FULL SPEED THE MOMENTUM OF THE CAR KEEPS THE CAR MOVING BUT OBVIOUSLY AT A MUCH SLOWER PACE. THIS LAST SUNDAY, JULY 14, 2013 THE CAR STALLED ON A VERY BUSY, MAJOR ROAD, SO I WAS IN A VERY CLOSE CALL FOR AN ACCIDENT. THE CARS BEHIND ME DID NOT SEE MY HAZARD LIGHTS ON AND DIDN'T REALIZE I HAD STALLED. ALL I HEARD WAS THE SCREECHING OF BRAKES BEHIND ME. I WAS GETTING YELLED AT, FLIPPED OFF, YOU NAME IT, BUT THERE WAS NOTHING I COULD DO BUT HOPE THAT THE MOMENTUM WOULD BE ENOUGH TO ALLOW ME TO PULL OVER TO RIGHT LANE UNTIL I COULD COME TO A STOP IN A SAFE PLACE. ON JULY 11, 2013, I TOOK IT TO THE DEALER, THEY REPLACED THE MAP SENSOR AND SAID THE PROBLEM WAS FIXED. WHEN IT STALLED AGAIN ON THE SUN, 7/14/13, I TOOK ANOTHER DAY OFF WORK TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY TELL ME IT NEEDS ANOTHER 2 PARTS DUE TO TECHNICAL SERVICE BULLETIN 137-5. NOW I'M WAITING FOR THE PARTS TO COME IN AS THEY ARE ON A NATIONWIDE BACK ORDER. I UNDERSTAND LEMON LAW REQUIRES THE SAME THING TO HAPPEN 3-4 TIMES HOWEVER I DON'T WANT TO RISK THE 3RD OR 4TH TIME BEING THE TIME I DON'T MAKE IT. PLEASE HELP. WHAT CAN I DO? *TR

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