NHTSA Complaint #10524602 — 2010 FORD FUSION

DRIVING IN HEAVY TRAFFIC THE CAR LOST POWER GOING UP A HILL, AS IF THE GAS PEDAL HAD BEEN DISCONNECTED. LUCKILY I WAS ABLE TO AVOID BEING HIT AND PULLED OUT OF THE WAY. AFTER A FEW MINUTES THE CAR DID START AGAIN BUT THE SHIFTING IS STRANGE AND IT DIES A LOT. I CALLED FORD DEALERSHIP AND THEY STATED IT WAS PROBABLY THE THROTTLE BODY AS THEY HAD BEEN REPLACING THEM LEFT AND RIGHT. THIS WOULD NOT BE COVERED BY ANY WARRANTY AND WOULD COST AROUND $500. I THEN HAD A PRIVATE MECHANIC LOOK AT IT. HE DROVE IT AROUND AND THE CAR DIED ON HIM 3 TIMES IN THIS ONE TRIP. SO AFTER CHECKING...HE CONFIRMED IT IS THE THROTTLE BODY BUT THE PART IS ON A NATIONAL BACK ORDER AND WOULD TAKE UP TO 6 WEEKS. THE MANAGER OF THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP IS VERY AWARE OF THE PROBLEM WITH THE FUSIONS AND ADVISED ME TO CONTACT FORD CORPORATE. I DID AND THEIR RESPONSE TO THE PROBLEM WAS "WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.WE HIGHLY RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY YOUR SERVICING FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO HELP DIAGNOSE YOUR VEHICLE." RIGHT, MORE MONEY FOR THEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT IN AN ACCIDENT. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. IT'S OBVIOUS BY THE NATIONAL BACK ORDER THAT THERE IS A PROBLEM SOMEWHERE. *TR