NHTSA Complaint #10524233 — 2008 GMC ACADIA

ON OCCASION, OUR 2008 ACADIA WOULD NOT SHIFT OUT OF LOW GEAR WHEN FIRST ATTEMPTING TO DRIVE. THE TAC WOULD REV TO 5-6000 RPM AT A MAX OF ABOUT 20 MPH. WE WOULD NEED TO PULL OVER, TURN OFF THE VEHICLE, WAIT A FEW MINUTES AND RESTART. AT THIS POINT EVERYTHING WOULD BE FINE WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT BEING DISPLAYED. AT FIRST THIS WOULD HAPPEN VERY RARELY. IT THEN BEGAN TO HAPPEN MORE FREQUENTLY. THE LAST INCIDENT WAS VERY SCARY FOR MY SON, A NEW DRIVE. HE ATTEMPTED TO PULL OUT INTO HEAVY TRAFFIC ON A STREET WITH A 50 MPH SPEED LIMIT. THE VEHICLE WOULD ONLY GO 20 MPH AND THERE WAS NO SHOULDER FOR HIM TO PULL OVER. WE TOOK IT TO THE DEALER AND THEY DIAGNOSED THE PROBLEM AS A FAILED WAVE PLATE. AND FROM WHAT I HAVE BEEN READING, A VERY COMMON FAILURE. THE REPAIR INVOLVED A TRANSMISSION REBUILD AND COST US $2,800. GM REFUSED ANY COMPENSATION. ABSOLUTELY RIDICULOUS THAT A COMPANY WOULD NOT STAND BY AN OBVIOUSLY DEFECT ISSUE IN ITS PRODUCT. *TR