NHTSA Complaint #10524006 — 2011 GMC YUKON DENALI SUSPENSION

Complaint Details

ODI Number	10524006
Vehicle	2011 GMC YUKON DENALI
Component	SUSPENSION
Date of Incident	July 9, 2013
Date Filed	July 9, 2013
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

CAME OUT OF CARWASH AND REAR SUSPENSION LOCKED UP AND BACK OF MY VEHICLE RAISED APPROXIMATELY 8/12 INCHES LIGHT CAME ON SAID SERVICE SUSPENSION AND TRAILER BRAKING SYSTEM. VEHICLE HAS NEVER HAULED ANYTHING A BURNT SMELL CAME FROM BACK END. THIS VEHICLE HAS NEVER EVEN HIT A POTHOLE. ONLY BEEN DRIVEN LOCALLY. I'M A LITTLE FRUSTRATED BECAUSE I HAD IMMEDIATELY TAKING IT IN TO THE DEALERSHIP WHERE I PURCHASED IT. AND THEY TREATED IT LIKE IT WAS NOT A BIG DEAL. WHEN BACK IN FELT LIKE IT WAS GRABBING EVERY TIME THE BRAKE WAS APPLIED. THEY SURE DIDN'T HAVE A PROBLEM GIVING ME A $800.00 HUNDRED DOLLAR BILL ON A $63,000 THOUSAND DOLLAR BASICALLY BRAND NEW VEHICLE. I GOT ONLINE AND SAW MANY OTHERS WITH SAME PROBLEM. AND THAT SHOULDN'T BE FOR A VEHICLE THAT COULD BUY A SMALL HOUSE. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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