NHTSA Complaint #10524001 — 2008 GMC ACADIA

I RECENTLY PURCHASED A 2008 GMC ACADIA IN APRIL OF THIS YEAR. ON JUNE 16TH MY HUSBAND AND I DID NOT GET ANY TYPE OF WARNING BEFORE OUR VEHICLE COMPLETELY STOPPED BECAUSE THE ENGINE LIGHT DID NOT COME ON UNTIL AFTER IT MADE A LOUD SOUND RIGHT BEFORE QUITTING. IT WAS A GOOD THING THAT MY FAMILY AND I WERE ON A BACK ROAD WHEN THIS HAPPENED OR THERE WOULD HAVE BEEN SOME FATALITIES. THE VEHICLE WOULD START AFTERWARDS BUT WOULD NOT PULL IN ANY GEAR. WE CONTACTED A MECHANIC AND HE INFORMED US THAT HE HAD WORKED ON PLENTY OF ACADIA'S WITH THE EXACT SAME PROBLEMS AND WHEN HE CHECKED OUR VEHICLE IT WAS NO EXCEPTION. OUR REVERSE FUNCTION WAS COMPLETELY GONE OUT IN THE COMPUTER SYSTEM AND THE TRANSMISSION HAD TO BE REBUILT. I CALLED THE DEALERSHIP TO SEE WHAT THEY COULD DO SINCE THEY TOLD ME THAT THEY DID A FULL SERVICE/FIVE POINT INSPECTION ON MY VEHICLE AND FOUND NOTHING, BUT THEY SAID THERE WAS NOTHING THAT THEY COULD DO TO HELP. I HAVE SEARCHED THE INTERNET FOR SIMILAR PROBLEMS WITH THIS MAKE AND MODEL VEHICLE AND HAVE FOUND PLENTY OF DISAPPOINTED CUSTOMERS, SO I FEEL THAT THE PROBLEMS WITH THIS VEHICLE WERE NOT DISCLOSED IN TRANSPARENCY AND CAUSING FAMILIES SAFETY AND FINANCIAL STRAINS. I HAVE CONTACTED GM AND THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO BECAUSE THEY DIDN'T KNOW ABOUT THE PROBLEM AND THAT ONLY GM FORUMS WERE A RELIABLE SOURCE, EVEN THOUGH I RECEIVED THEIR EMAIL FROM A NON-GM FORUM WHERE THEY TOLD CONSUMERS TO CONTACT THEM WITH THIS PARTICULAR PROBLEM. THEY TOLD ME THAT I HAD A HEADLIGHT RECALL ON MY VEHICLE AND SHOULD GET IT FIXED, EVEN THOUGH MY VEHICLE WAS DOWN AT THE TIME. THEY ARE BEING VERY INSENSITIVE TO THIS ISSUE, AND A FAMILY IS REALLY GOING TO BE HURT IN THIS VEHICLE IF THEY DO NOT TAKE THIS MATTER SERIOUS. *TR