NHTSA Complaint #10523951 — 2007 HONDA CIVIC

I HAVE HONDA CIVIC SI 2007. I HAVE BEEN EXPERIENCING A PROBLEM WITH 3RD GEAR. IT POPS OUT AND SOMETIMES IT'S HARD TO GET IT IN THE 3DR GEAR. THE PROBLEM HAPPENED MORE FREQUENTLY WHEN THE WEATHER IS COOL AND IT'S INTERMEDIATE. IT COULD HAPPEN 2 TIMES A DAY OR 2 TIMES A WEEK DEPENDING ON THE WEATHER/DRIVING TIME AND CONDITIONS. I TOOK MY CAR TO THE HONDA DEALERSHIP IN MAHWAH, NJ (AS I BEEN TOLD CAR HAS BEEN TAKING FOR THE TEST DRIVE 7 TIMES AND TOTAL 22 MILES ON IT)AND NANUET, NY(2 TIMES TOTAL 10 MILES) AND I ALSO CALLED HONDA OF AMERICA TO FILE A COMPLAINT ABOUT IT 3 TIMES(CASE # [XXX]). AS A RESULT DEALERSHIPS COULDN'T REPLICATE THE PROBLEM AND HONDA OF AMERICA ONLY CAN ADVISE ME TO GO TO THE DIFFERENT DEALERSHIP. I HAVE EXTENDED WARRANTY ON THIS CAR IT WILL EXPIRE IN AUGUST 2013 AND AS I WAS TOLD AT HONDA OF AMERICA IT BECOMES MY PROBLEM AFTER WARRANTY WILL EXPIRE. THIS IS THE WORST COSTUMER CARE SERVICE OWNING A CAR I HAVE EVER EXPERIENCED, AND IT'S HONDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR