NHTSA Complaint #10523738 — 2005 HONDA ODYSSEY

WE TOOK OUR VAN IN FOR SERVICING AND COMPLAINED TO THE HONDA SERVICE REPRESENTATIVE THAT WE HAVE BEEN EXPERIENCING VEHICLE VIBRATIONS THAT BECAME WORSE DURING REGULAR HIGHWAY SPEEDS WHEN THE VARIABLE CYLINDER MANAGEMENT (VCM) SYSTEM SHIFTED FROM 6 TO 4 CYLINDERS AND BACK AGAIN. WE ALSO STARTED EXPERIENCING A DISTINCT "CLUNK" SOUND DURING OUR VACATION TRIP IN LATE JUNE. THE HONDA DEALERSHIP INSPECTED THE VEHICLE AND DISCOVERED THAT THREE MOTOR MOUNTS ("FRONT, REAR AND SIDE MOTOR MOUNTS") HAD FAILED AND NEEDED REPLACING. THE REPAIRS WERE MADE, AS WELL AS AN OIL/FILTER CHANGE, AND VEHICLE MULTI-POINT INSPECTION. THE SUBTOTAL COST FOR JUST THE MOTOR MOUNT REPLACEMENT PARTS AND LABOR WAS $987.13. WE DISCOVERED SEARCHING ON THE INTERNET THAT THIS TYPE OF PROBLEM, ESPECIALLY WITH THE REAR MOTOR, HAS BEEN REPORTED NUMEROUS TIMES BY OTHER 2005, 2006, & 2007 HONDA ODYSSEY EXL & TOURING MODEL OWNERS. WE ARE NOW SEEKING "GOODWILL CONSIDERATION" FOR ALL, OR MOST OF THE MOTOR MOUNT REPLACEMENT COST, SINCE LEARNING THAT THE ODYSSEY HASN'T BEEN RECALLED FOR CHECKS SINCE THE 1 DECEMBER 2006 SERVICE BULLETIN 06-083. *TR