NHTSA Complaint #10523595 — 2011 HARLEY-DAVIDSON FLTRUSE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10523595 |
| Vehicle | 2011 HARLEY-DAVIDSON FLTRUSE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I TWISTED THE ACCELERATOR GRIP AND SLIPPED THE CLUTCH TO PROCEED THROUGH THE INTERSECTION WHEN A RED LIGHT TURNED GREEN. WHEN I GOT TO THE MIDDLE OF THE INTERSECTION, THE THROTTLE SUDDENLY FAILED TO RESPOND AND THE BIKE CAME TO A STOP. I THEN TRIED TO PUSH MY 900 LB. MOTORCYCLE TO THE CURB BEFORE THE LIGHT FOR OPPOSING TRAFFIC TURNED GREEN. I DIDN'T MAKE IT IN TIME AND WAS NEARLY HIT BY A VEHICLE. THE THROTTLE CONTROL ISSUES WITH HARLEY MODELS FROM 2008-2011 ARE WIDELY KNOWN AND ATTRIBUTED TO A CONDITION KNOWN AS "FRETTING" IN THE METAL CONNECTORS OF ELECTRONIC COMPONENTS THAT CONTROL THROTTLE OPERATION. HARLEY APPARENTLY CHANGED THE METAL MATERIAL USED IN THE CONNECTORS IN 2011, RESULTING IN BETTER ELECTRICAL CONNECTIONS. THE FOLLOWING ID NUMBERS ARE CONSUMER COMPLAINTS REGARDING HARLEY'S "THROTTLE BY WIRE" SYSTEM: 10396505, 10423668, 10428104,10432529, 10432707, 10438369, 104434471, 10455951, 10482185, 10502754, 10510385, 10515560, 10520570, 10521224, 10521801, 10555386. THESE COMPLAINTS ARE FROM VARIOUS 2008-2011 HARLEY MODELS. INTERESTINGLY, THERE ARE NO COMPLAINTS ON RECORD FROM 2012-2013 MODELS WHICH TENDS TO CONFIRM DESIGN CHANGES WERE MADE IN 2011. HARLEY ISSUED AN INTERNAL SERVICE BULLETIN #TT418 REGARDING THE PROBLEM, HOWEVER, IT HAS NOT ISSUED A TECHNICAL SERVICE BULLETIN OR VOLUNTARILY RECALLED 2008-11 MODELS TO INSTALL THE UPDATED CONNECTORS AT NO CHARGE. GIVEN THE SERIOUS NATURE OF THIS DEFECT AND THE NUMBER OF COMPLAINTS THAT HAVE BEEN FILED, I RESPECTFULLY REQUEST THAT THE NHTSA CONDUCT AN INVESTIGATION OF THIS PROBLEM WHICH, HOPEFULLY, WILL RESULT IN A RECALL FOR AFFECTED 2008-2011 MODELS. TO FURTHER MAGNIFY THE IMPORTANT OF THIS ISSUE, IT HAS BEEN REPORTED IN THE MEDIA THAT A WRONGFUL DEATH LAWSUIT HAS ALREADY BEEN FILED IN TEXAS AGAINST HARLEY BASED ON THE FAILURE OF THE "THROTTLE BY WIRE" SYSTEM. *TR
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