NHTSA Complaint #10523552 — 2008 BUICK ENCLAVE

WE BROUGHT THIS CAR FROM LANDERS FORD COLLIERVILLE IN 19APR13 AND I HAVE HAD TO GET THE BRAKES REDONE, AND A VALVE WITH THE AIR CONDITIONER FIXED. BUT WE WENT TO SUNRISE GMC ON 28JUN13 AND THEY ADVISED US THAT WE NEED A BRAND NEW TRANSMISSION IN THE CAR DUE TO A CRACK IN SOME PART OF THE TRANSMISSION. I HAVEN'T HAD THE CAR THAT LONG AND NOW IT NEEDS A NEW TRANSMISSION. LANDERS FORD KNEW THAT CAR HAD TRANSMISSION PROBLEMS. GMC ADVISED US THAT THIS IS A PROBLEM THAT HAPPENS IN THE BUICK ENCLAVES AND THE ARCADIAS. SO IF YOU KNOW THAT THIS CAR HAD THESE PROBLEMS, THEN WHY HAVEN'T A RECALLED BEEN DONE ON THE CARS. WE DID RESEARCH THIS PAST WEEK AND EVERYONE COMPLAINS ABOUT THE TRANSMISSION. WE ALSO CALLED GMC AND THEY ADVISED ME THAT SINCE I BROUGHT THE CAR FROM A FORD DEALERSHIP AND NOT GMC THAT THEY CAN NOT REPLACE THE TRANSMISSION. BUT THEY CAN GIVE US 70/30 WE PAY 70 PERCENT OF THE REPAIRS WHICH I CAN NOT AFFORD. THEY ADVISED US THAT THE CAR CAME OFF THE LINE IN 2007 AND THAT IS WHY THE CAR IS 10 MONTHS OUT OF WARRANTY. *TR