NHTSA Complaint #10523241 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10523241
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 1, 2012
Date Filed	July 5, 2013
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

POWER SLIDING DOOR FAILS TO OPERATE FROM INSIDE BUTTONS OR REMOTE CONTROL. POWER SLIDING DOOR WILL ONLY WILL WORK WHEN THE OUTSIDE DOOR HANDLE IS PULLED. MOTOR THAT MOVES THE DOOR FRONT/BACK WORKS FINE WHEN THE DOOR IS ACTIVATED FROM THE OUTSIDE HANDLE. THIS CREATES A SAFETY SITUATION IN THE EVENT PASSENGERS NEED TO EXIT THE VEHICLE IN AN EMERGENCY. WARRANTY ENHANCEMENT FAILS TO ADDRESS THIS ADEQUATELY AS TOYOTA DEALER WANTED TO CHARGE $115 FEE TO ASSESS THE ISSUE AND HE ADVISED THERE ARE SEVERAL PARTS NOT COVERED BY THE EXTENDED WARRANTY ENHANCEMENT. *TR

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