NHTSA Complaint #10523119 — 2007 MERCEDES BENZ GL450

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10523119
Vehicle	2007 MERCEDES BENZ GL450
Component	STEERING
Date of Incident	July 1, 2013
Date Filed	July 3, 2013
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY MB GL450 2007 CARS HORN STARTED TO RANDOMLY GO OFF FOR NO REASON MULTIPLE TIMES. THIS HAPPENED THREE TIMES, ONCE WHEN I STARTED THE CAR IN GROCERY STORE PARKING LOT, SECOND TIME WHILE I WAS DRIVING AND SCARED OTHER MOTORIST TO PULL OVER. ONLY WAY I COULD MAKE IT STOP WAS TO PULL OVER AND TURN OFF THE CAR. WHEN I TURNED ON THE CAR THE HORN STARTED AGAIN, TURNED OFF, TURNED ON DROVE TO REPAIR SHOP. REPAIR SHOP TOLD ME THE SPRING FOR THE HORN HAD WARN OUT AND THE ELECTRONIC CONSOLE IN THE STEERING WHEEL WAS SHOT. TOLD ME YOU CAN'T ORDER THE PART ANYMORE BECAUSE IT WAS DISCONTINUED, SO, WE HAVE TO ORDER A WHOLE NEW STEERING WHEEL FOR $1,200 PLUS $600 IN LABOR. *TR

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