NHTSA Complaint #10523022 — 2013 VICTORY CROSS COUNTRY

MY WIFE AND I WERE RIDING TO DEADWOOD, SD. SOMEWHERE BETWEEN THE SD STATE LINE AND SIOUX FALLS HER RIGHT PASSENGER FLOORBOARD FELL OFF HER BIKE. AT THIS TIME, HER BIKE HAD APPROX 5,000 MILES. EVER SINCE PURCHASING HER BIKE, I HAVE NOTICED THAT THE PINS THAT HOLD THE FLOORBOARDS IN PLACE HAVE BEEN VIBRATING FORWARD. EVERY COUPLE OF HUNDRED MILES OR SO, WE WOULD ADJUST THESE PINS BACK IN PLACE. I PERSONALLY FEEL THAT THIS IS A DESIGN FLAW, AND THAT IT SHOULD BE COVERED UNDER WARRANTY. THIS IS A VERY COMMON PROBLEM FOR THESE BIKES. IF YOU DO A QUICK GOOGLE SEARCH, YOU WILL SEE SEVERAL POSTS ABOUT THIS ISSUE ON VARIOUS FORUMS. ADDITIONALLY, POLARIS SHOULD ISSUE A SAFETY RECALL ON THESE VEHICLES. HAD MY WIFE BEEN RIDING WITH A PASSENGER WHEN THE FLOOR BOARD FELL OFF, IT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. *TR