NHTSA Complaint #10522921 — 2007 TOYOTA HIGHLANDER HYBRID

VEHICLE WAS TRAVELING OUT OF STATE WHEN IT SUDDENLY STALLED AND LOSS ALL POWER. FORTUNATELY WAS ABLE TO PULL INTO A REST STOP WHICH WAS 100 MILES FROM MY HOME. HAD THE VEHICLE TOWED TO TOYOTA DEALERSHIP IN HATTIESBURG, MS AND THEY STATED THE PROBLEM WAS WITH THE INVERTER AND IT WOULD COST APPROX. $8000 TO FIX. TOYOTA HAS HAD A RECALL ON THE EXACT SAME INVERTER FOR MODEL YEARS 2006 AND 2007. I CONTACTED TOYOTA HEADQUARTERS AND THEY STATED THAT THE RECALL DOES NOT APPLY TO MY VIN NUMBER ALTHOUGH IN READING COMPLAINTS BY OTHERS ONLINE, MY VEHICLE AND DESCRIPTION OF THE PROBLEM AND DIAGNOSIS BY THE DEALER ALL FIT. TOYOTA KNEW IT HAD A PROBLEM WITH THE INVERTER SYSTEM AND I WAS NEVER ALERTED TO A POTENTIAL PROBLEM WITH THE SYSTEM AS I WAS NOT THE ORIGINAL OWNER. I AM LUCKY THAT MY CHILD WAS NOT IN THE VEHICLE AT THE TIME AND ALSO LUCKY THAT I WAS NOT INVOLVED IN A CRASH AS A RESULT OF THIS PROBLEM. THEY REFUSE TO ADDRESS MY CONCERNS OR PAY FOR THE REPAIRS FOR THIS DEFECTIVE SYSTEM WHICH THEY KNEW WAS DEFECTIVE WHEN I PURCHASED THE VEHICLE. *TR