NHTSA Complaint #10522653 — 2003 MAZDA TRIBUTE

ON JUNE 25, 2013 @ 11:00AM I CALLED MAZDA CORPORATION (REFERENCE CALL NUMBER: [XXX]) ABOUT RECALLS ASSOCIATED WITH MY MAZDA TRIBUTE 2003 AND WAS TOLD THAT THE RECALLS WERE NOT ASSIGNED TO THE VIN NUMBER OF MY VEHICLE. THE MAZDA REPRESENTATIVE STATED THAT ONLY THE SEAT BEAT ADJUSTMENT HAS BEEN ASSIGNED TO MY VEHICLE AND THAT I DO NOT QUALIFY FOR THE RECALL. MAZDA WILL NOT HONOR THE RECALL. I BOUGHT THE TRIBUTE IN 2010 FROM A DEALERSHIP; THUS, WAS NOT AWARE OF THE RECALLS. I HAVE BEEN HAVING A LOT OF PROBLEMS WITH THE VEHICLE AND HAVE SPENT A LOT OF MONEY TRYING TO FIX IT. I HAVE A 13 AND 14 YEAR OLD GIRLS AND AM A SINGLE PARENT. ACCORDING TO THE RECALL, THE VEHICLE IS NOT SAFE. I CANNOT AFFORD RIGHT NOW TO PURCHASE ANOTHER VEHICLE. I AM ONLY ASKING MAZDA TO HONOR THE RECALLS. PLEASE SEE THE RECALL NOTICE BELOW FROM MAZDA. ITEM AFFECTED: ENGINE AND ENGINE COOLING DATE ANNOUNCED: 7/27/2012 DESCRIPTION OF RECALL: MAZDA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2006, AND 2008, TRIBUTE VEHICLES EQUIPPED WITH 3.0L V6 ENGINES AND SPEED CONTROL. INADEQUATE CLEARANCE BETWEEN THE ENGINE COVER AND THE SPEED CONTROL CABLE CONNECTOR COULD RESULT IN A STUCK THROTTLE WHEN THE ACCELERATOR PEDAL IS FULLY OR ALMOST-FULLY DEPRESSED. THIS RISK EXISTS REGARDLESS OF WHETHER OR NOT SPEED CONTROL (CRUISE CONTROL) IS USED. ACTION NEEDED TO FIX IT: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES BY INCREASING THE ENGINE COVER CLEARANCE, FREE OF CHARGE. REMEDY PARTS ARE NOW AVAILABLE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2012. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500, OPTION #6. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR