NHTSA Complaint #10522626 — 2008 JEEP COMMANDER 4X4

BEGINNING AROUND THE WEEK OF JUNE 7TH, I BEGAN EXPERIENCING ISSUES WITH MY COMMANDER. I WOULD PUT THE KEY IN THE IGNITION AND IT WOULDN'T START. THE LIGHTS, RADIO ETC WOULD COME ON BUT THE CAR WOULDN'T "TURN OVER". AFTER A COUPLE OF ATTEMPTS, IT WOULD START. THE FOLLOWING WEEK WHILE DRIVING ON HIGHWAY 95 IN BOSTON, THE CAR STOPPED UNEXPECTEDLY. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND WAS VERY SHAKEN UP. I WAS ABLE TO START THE CAR AGAIN AND DROVE HOME. THE FOLLOWING DAY IT HAPPENED AGAIN WHILE DRIVING AND I IMMEDIATELY CALLED THE DEALERSHIP. ON JUNE 14TH I HAD THE CAR TOWED THERE BECAUSE I WAS AFRAID TO DRIVE. I WAS TOLD THAT I NEED A WIRELESS IGNITION MODULE BUT THERE WERE NONE AVAILABLE & CHRYSLER WAS WAITING ON IT FROM THE MANUFACTURER. I WAS ALSO TOLD THAT THERE WAS A WAITING LIST OF APPROX 1,700 CUSTOMERS WAITING FOR THIS PART AND SEVERAL HUNDRED, LIKE ME COULDN'T DRIVE THEIR CAR. I ESCALATED TO CHRYSLER CUSTOMER SERVICE WHO HAVE CONTINUED TO GIVE ME THE RUN AROUND AND AS OF TODAY THEY HAVE NO STATUS ON THE PART. I HAVE BEEN PAYING FOR A RENTAL CAR SINCE 6/15. I DID SOME RESEARCH ONLINE AND JUST BY TYPING IN THE NAME OF THE PART AND FOUND SEVERAL FORUMS WHERE OTHER JEEP OWNERS ARE EXPERIENCING THE SAME ISSUE. I BELIEVE THAT CHRYSLER NEEDS TO LOOK INTO THIS TO SEE IF THEIR IS A LARGER ISSUE OR AT LEAST MAKE THE REPLACEMENT PARTS AVAILABLE. *TR