NHTSA Complaint #10522465 — 2008 CHEVROLET MALIBU

INITIALLY THE LEFT REAR DOOR LOCK MALFUNCTIONED - APPROXIMATELY 17 MONTHS AFTER PURCHASE, WOULD NOT UNLOCK; PROBLEM CONTINUED AND THEN THE DOOR WOULD NOT LOCK. SPOKE WITH GM DEALER - NOT COVERED, PARTS COST $165 PLUS, THE NEXT LOCK TO MALFUNCTION WAS THE FRONT PASSENGER DOOR, WOULD NOT UNLOCK; PROBLEM CONTINUED AND THEN THE DOOR WOULD NOT LOCK. CONTACTED GM DEALER - NO RECALL NOTICE OUT, NO WARRANTY COVERAGE. CONTACTED GM CUSTOMER CARE - NO RECALL OR WARRANTY COVERAGE.THE LATEST DOOR LOCK TO MALFUNCTION IS THE RIGHT REAR DOOR, WILL NOT LOCK OR UNLOCK. WHET TO GM DEALER FOR DIAGNOSTIC SERVICE - COST $ 58.80, INFORMED, "NEED RIGHT FRONT AN BOTH REAR DOOR LOCK ACTUATORS, $ 784.24 INSTALLED - HAVE TO ORDER." IRONICALLY, THE ENTRY ALARM SYSTEM STILL FUNCTIONS IF IT HAS BEEN SET ALTHOUGH THE DOOR APPEARS, AND ACTUALLY IS, UNLOCKED. *TR