NHTSA Complaint #10522338 — 2008 FORD F-150

I HAVE A 2008 F-150. AS I WAS TAKING AN EXIT OFF THE HIGHWAY, THE STEERING WHEEL LOOKED UP & I COULDN'T TURN THE WHEEL & ENDED UP ON THE GRASSY AREA OF THE EXIT.. THE PROBLEM IS THE LOWER STEERING SHAFT U-JOINT BINDS UP & LOCKS. THERE IS A DESIGN FLAW IN THE U-JOINT, THERE IS NO WAY TO GREASE OR LUBE THE U-JOINT. I HAVE NOTIFIED FORD MANY TIMES WITH NO ANSWERS OR RESPONSE. ON THE FORD FORUM SITE, THERE ARE THOUSANDS OF F-150 OWNERS WHO HAVE OR HAD THE SAME PROBLEM WITH TRUCKS WHO'S WARRANTY'S JUST ENDED & HAD TO PAY $500 PLUS TO FIX IT, THERE ARE SOME WHO CRASHED BECAUSE THEY COULDN'T TURN THE WHEEL. I WAS LUCKY BUT IT'S A MAJOR PROBLEM FORD WOULDN'T CORRECT TIL SOMEBODY DIES. I PD.$30,000 FOR THIS TRUCK & OWE $16,000 AND SHOULDN'T HAVE TO PAY $500+ TO BE SAFE. HOW CAN YOU MAKE FORD CORRECT THIS PROBLEM? I CAN SEND YOU THOUSANDS OF OWNERS E-MAILS SENT TO ME FROM THE FORUM. BAD ENOUGH WE HAVE TO PAY ALOT OF MONEY TO FIX THIS & STILL OWE A TON OF MONEY FOR THE LOAN FOR THE TRUCK, IT'S A MAJOR SAFETY DEFECT FROM FORD. PLEASE E-MAIL ME BACK WITH YOUR ADVICE ON WHAT TO DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR