NHTSA Complaint #10522005 — 2012 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10522005
Vehicle 2012 BMW 328I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 12,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

THE I DRIVE COMPLETELY FAILED LEAVING THE SCREEN BLACK AT THIS TIME I HAD NO AUDIO,NO HANDS FREE TELEPHONE NO WAY TO CHANGE ANY SETTINGS ON THE VEHICLE. WENT TO BMW DEALERSHIP AND WAS TOLD IT WAS AN OVERTEMP CODE AND THAT BMW WAS AWARE THAT THERE WERE PROBLEMS AND ENGINEERS WERE WORKING ON IT BUT AT THE TIME THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM THIS CAR ONLY HAS 12,300 MILES ON IT AND STILL UNDER WARRANTY. THERE WERE 3 OTHER CARS THERE WITH THE SAME PROBLEM. ALL CARS HAD LOW MILEAGE. I FEEL THIS IS A VERY DANGEROUS SITUATION THAT BMW IS AWARE OF BUT CHOOSES TO DO NOTHING ABOUT IT. I AM ALSO CONCERNED THAT THIS COULD BE A FIRE HAZARD. *TR

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