NHTSA Complaint #10522004 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10522004
Vehicle 2011 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 25,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I WAS DRIVING BACK FROM WORK BACK IN JANUARY 2013 AND I STOPPED MY CAR AT THE TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN, I BEGAN TO DRIVE AGAIN, BUT THE ENGINE SHUT OFF. RESTARTED THE ENGINE, STOPPED AT THE NEXT TRAFFIC LIGHT, AND THE ENGINE STOPPED AGAIN WHEN I TRIED TO DRIVE AFTER THE LIGHT TURNED. THIS HAPPENED THREE TIMES. I TOOK TO THE DEALERSHIP AND THEY PERFORMED A DIAGNOSIS AND COULD NOT FIND ANYTHING, BUT RECOMMENDED ME TO DO THE FUEL INDUCTION AND FUEL INJECTION SERVICE BECAUSE OF THE CARBON BUILT UP. I QUESTIONED THEM WHY THE CARBON BUILT UP SO QUICKLY (25K MILES) FOR THIS CAR WHILE THE OTHER CARS I HAD OWNED DO NOT HAVE THE CARBON BUILT UP UNTIL MUCH LATER TIME AND MILEAGE. THE DEAL TOLD ME THAT IT IS NORMAL FOR THE CARBON BUILT UP THAT EARLY. I END UP HAVE THE OIL CHANGED AND LEFT THE DEALER. SINCE 5/27/13, THE SAME PROBLEM OCCURRED AGAIN. AFTER IT OCCURRED AT LEAST ONCE EVERY WEEK FOR THREE WEEKS, I TOOK IT TO ANOTHER DEALER. AFTER DIAGNOSIS, A CODE OF P0011 INTAKE CAMSHAFT POSITION PERFORMANCE: FOUND OIL LEVEL (THE PRINT OUT WAS CUT SHORT). I WAS TOLD THE ENGINE OIL WAS 2&1/2 QUARTS SHORT, BUT COULD NOT FIND ANY LEAKING. I ASKED IF IT MIGHT BE AN INTERNAL OIL COMBUSTION, AND WAS ADVISED TO CHANGE THE OIL, COME BACK AFTER 1000 MILES TO PERFORM OIL CONSUMPTION TEST. I QUESTIONED THE SERVICE REP WHY THE ENGINE OIL IS SO LOW AFTER 5 MONTH AND 6K MILES. HE SAID THAT IT IS NORMAL. I AGREED TO CHANGE THE OIL AND DO THE OIL CONSUMPTION TEST. I CALLED THE GM CUSTOMER SERVICE FOR ADVISE, SHE TALKED WITH ME AND THE SERVICE REP IN THE DEALERSHIP, AND ADVISED ME TO WAIT AFTER THE 1000 MILE TEST. I AM NERVOUS BECAUSE THIS IS A REPEATED PROBLEM. I NEED THE CAR TO GO TO WORK EVERYDAY AND THE ENGINE MIGHT STOP AGAIN AND AN ACCIDENT MAY HAPPEN, IN THE MEAN TIME, ALL I CAN DO IS TAKING THE RISK AND HOPE NOTHING DANGEROUS WILL HAPPEN. *TR

Related Complaints for the 2011 CHEVROLET EQUINOX

Other ENGINE Complaints

#11688729 While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny nois...
#11673817 The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle failed to accelerate ...
#11661353 Gas is getting into the crankcase because the GDI Fuel pump is faulty and is causing check engine light and the stabi...
#11643435 It burns oil excessively Stalls out while driving Stability traction control comes on Timing chain has to be replac...
#11630978 Oil burns, no leaks, no lights appear for low oil. I get the oil changed every 3000 miles. We put 3 quarts in and 20...

Recent Complaints for the 2011 CHEVROLET EQUINOX

#11714145 VISIBILITY/WIPER Wipers have stopped working, have had it repaired twice and they keep quitting.
#11712022 ENGINE AND ENGINE COOLING The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of e...
#11709949 VISIBILITY/WIPER The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the wind...
#11688729 ELECTRICAL SYSTEM While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny nois...
#11688729 FUEL/PROPULSION SYSTEM While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny nois...
Check any vehicle history by VIN - Free vehicle history report