NHTSA Complaint #10521879 — 2010 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10521879
Vehicle 2010 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 27,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2010 FORD FUSION SEL 2.5L AUTOMATIC PURCHASED IN YONGE/STEELES FORD LINCOLN IN CANADA. DURING NORMAL DRIVING, WRENCH LIGHT WILL SUDDENLY BE ON: - CANNOT ACCELERATE, SPEED CANNOT GO BEYOND 60KM/H, RPM CANNOT GO BEYOND 2000 - SOMETIMES VEHICLE WILL SUDDENLY LOOSE POWER AND SLOW DOWN. ALMOST GOT REAR-ENDED A FEW TIMES. - MANAGED TO PULL OVER, STOP THE CAR, AND RESTART, SOMETIMES THE PROBLEM WILL DISAPPEAR AFTER RESTART, SOMETIMES THE PROBLEM COMES BACK IN A FEW MINUTES TOOK MY CAR TO MARKVILLE FORD LINCOLN ON JUNE 20TH, 2013, AND THEY CLAIMED IT WAS FIXED. ON THE REPORT, IT IS SAID: "DS12 DIAGNOSE ENGINE LIGHT CONCERN, LOCATE AND REPAIR WIRING TO ACCELERATOR, REPLACE SENSOR" "FTP FUEL INJECTORS & THROTTLE BODY SERVICE PLUS PCM REPROGRAM" 5 DAYS LATER ON JUNE 25, 2013, THE EXACT SAME PROBLEM HAPPENED AGAIN. I WAS ALMOST REAR-ENDED, AND MY 3 YEAR OLD SON WAS SITTING IN THE BACK OF THE CAR. VERY FRUSTRATED AND UPSET. TOOK THE CAR TO MARKVILLE FORD LINCOLN FIRST THING IN THE MORNING ON JUNE 26, 2013, AND THE WRENCH LIGHT WAS ON MY WAY TO THE DEALER. I DID NOT SHUTDOWN THE ENGINE AND PUT THE CAR IN PARKING AT THE DEALER. AFTER A WHILE, THE ENGINE SUDDENLY STARTED TO REV UP AND DOWN BETWEEN 1500 AND 2200 RPM. VOICED THE CONCERN OF THE THROTTLE BODY ISSUE TO THE DEALER AS I HAVE SEEN THIS ISSUE DISCUSSED ALL OVER THE INTERNET. DEALER STILL CLAIM IT IS A PCM ISSUE. THE CAR IS STILL IN THE DEALERSHIP RIGHT NOW. CALLED FORD CANADA CUSTOMER RELATIONSHIP, AND THEY WILL CONTACT MARKVILLE FORD LINCOLN. SORRY THE ADDRESS DOESN'T ALLOW CANADIAN ADDRESS. SO I SIMPLY PUT NEW YORK STATE. *TR

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