NHTSA Complaint #10521807 — 2010 FORD FUSION

MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE. *TR