NHTSA Complaint #10521684 — 2009 TOYOTA HIGHLANDER

I'M CONTACTING YOU ABOUT AN ISSUE RECENTLY ENCOUNTERED ON MY 2009 HIGHLANDER. THE OIL HOSE ATTACHMENT LOCATED AT THE BOTTOM OF THE CAR HAD PIN SIZE HOLE THAT PUSHED ALL THE OIL OUT OF MY CAR. THE OIL HOSE IS IN A LOCATION THAT WOULD NOT BE EXPOSED TO ANY ELEMENT. I TRULY FEEL THAT THIS IS A MANUFACTURE DEFECT BUT CAN'T FIND RECALL INFORMATION ON THE SITE. I HAD THE CAR TOWED TO THE DEALERSHIP THAT SAID THIS PART WILL TAKE UP TO 3 WEEKS TO RECEIVE. THEY ALSO HAD A FEW OTHER TOYOTA CARS IN REPAIR FOR THE SAME ISSUE. THIS IS ALARMING SINCE IT LOOKS LIKE A KNOWN ISSUE AND THE HOSE LOCATION IS NOT EXPOSED. THE DEALERSHIP ALSO TOLD ME ONCE REPAIRED THEY DON''T KNOW THE EXTENT OF THE DAMAGE SINCE THE OIL WAS DRAINED OUT AT FAST PACE. PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT OTHERS THAT MIGHT NOT BE AWARE OF THIS DEFECT. *TR