NHTSA Complaint #10521671 — 2007 GMC ACADIA

DRIVING UP HILL, LOOSING POWER, FINALLY MADE IT UP HILL CAR JUST STOPPED - ALMOST LIKE IT WAS IN NEUTRAL GEAR. COULDN'T GO ANYWHERE, CAR STARTED RIGHT UP AND WHEN I PRESSED ON GAS IT REVVED UP LIKE IT WANTED TO GO, BUT NO MOVEMENT. STILL LIKE IN NEUTRAL GEAR. FOUND OUT THAT LOTS OF 07 AND 08 ACADIA OWNERS HAVE HAD ISSUES WITH THE WAVE PLATE (WHICH IS WHAT MECHANIC AT DEALERSHIP TOLD ME IT IS). AND THE POWER TRAIN, WHICH ENDS UP MAKING THE TRANSMISSION FAIL. THERE ARE FAR TOO MANY ACADIAS OWNERS OUT THERE WHO HAVE HAD THESE ISSUES. I THINK IT'S WRONG THAT GMC DOESN'T INVESTIGATE OR RECALL THE CARS FOR THIS COST. I CALLED GMC CUSTOMER SERVICE AND FEEL AS IF THEY DON'T TRULY CARE, THEY JUST WANT TO SNUB OFF THE ISSUE AND TELL YOU TO HAVE A GREAT DAY! MY DAD WORKED FOR GMC FOR 20 YEARS, AND I ALWAYS HAD A HIGH OPINION OF THEM UP UNTIL NOW. I AM VERY DISAPPOINTED IN THEM. I FEEL LIKE THEY HAVE LOST THEIR LOYAL CUSTOMERS. BECAUSE OF THIS I WILL NEVER AGAIN BUY GMC WHICH IS A SHAME BECAUSE THAT'S ALL MY DAD BOUGHT IN THE PAST IS GMC. I AM GRATEFUL THAT THE CAR DIDN'T GIVE OUT WHILE I WAS GOING UP THE HILL AND I DIDN'T HAVE MY KIDS IN THE CAR. LUCKILY I WAS ABLE TO MAKE IT UP THE HILL. I FEEL GMC SHOULD STEP UP AND INVESTIGATE THIS ISSUE AND REPLACE THEM WITH MORE QUALITY PARTS. I FEEL AS IF THE ACADIA IS VERY CHEAPLY MADE. *TR