NHTSA Complaint #10521383 — 2008 SATURN OUTLOOK

VEHICLE HAS NOT BEEN SHIFTING CORRECTLY FOR THE PAST YEAR OR SO. TOOK IT TO A GM DEALERSHIP LAST WEEK AND WAS TOLD THE WAVE PLATE IN THE TRANSMISSION WAS CRACKED. BEGAN RESEARCHING THIS PROBLEM AND FOUND A FORUM WHERE HUNDREDS OF OTHER GM OWNERS HAVE EXPERIENCED THIS PROBLEM. AFTER READING, IT APPEARS THAT WHEN MY CAR WOULD NOT SHIFT INTO REVERSE TWO YEARS AGO, IT WAS THE BEGINNING OF THE PROBLEM. I DIDN'T RECOGNIZE THAT AS A TRANSMISSION PROBLEM AND WHEN I MENTIONED IT TO THE DEALERSHIP (WHICH IS NO LONGER A GM DEALERSHIP SINCE THEY NO LONGER HAVE SATURN), IT WAS DISMISSED BECAUSE IT ONLY HAPPENED ONE TIME. I CONTINUED TO HAVE ISSUES WITH THE SHIFTING BUT DIDN'T TAKE TO AUTHORIZED GM DEALERSHIP SO THEY DON'T HAVE RECORD OF IT. RECENTLY, RPM'S WERE RANDOMLY JUMPING ABOVE 4 ON THE HIGHWAY EVERY 10 MINUTES AND I FELT LUCKY TO MAKE IT HOME FROM A RECENT TRIP IN THE MOUNTAINS. OF COURSE, GM IS NOT WILLING TO TAKE ANY RESPONSIBILITY AND WILL NOT PROVIDE ANY FINANCIAL ASSISTANCE TO REPAIR CAR BUT I DON'T UNDERSTAND HOW SO MANY PEOPLE CAN BE EXPERIENCING THESE PROBLEMS AND IT NOT BE A RECALL ISSUE? REALLY UPSET THAT MY TWO CHILDREN WERE IN THE CAR AND SCARED TO DEATH WE WERE GOING TO WRECK OR GET STRANDED! *TR