NHTSA Complaint #10521284 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10521284
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 11,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

HAD REGULAR OIL CHANGE ON 4/15/13 AND ABOUT A WEEK AFTER. WHILE COMING TO A STOPPED THE VEHICLE JUST STALLED WITHOUT WARNING. HAD TO COME TO COME TO COMPLETE STOP TO PUT CAR IN PARK AND RESTART. RAN VEHICLE HEALTH REPORT--NL. WENT TO DEALER WHO DID OIL CHANGE AND SAID THEY NEVER HEARD OF THIS CAR DOING IT . IF HAPPENED AGAIN CALL ROADSIDE. 05/29/13 AT 545PM CAR STALLED AGAIN NO WARNING. CALLED CROWN FORD SET UP APPT FOR MON. 06/10. 6/7/13 558AM CAR AGAIN STALLED AT ABOUT 35 MPH NO WARNING HAD TO PUT IN NEUTRAL APPLY BRAKE TO RESTART SINCE I WAS ON ROAD WITH NO SHOULDER AND MID CURVE. KEEP APPT FOR MON. AT ABOUT 423PM THAT DAY STARTED CAR AND ENGINE FAULT NOTED ON START TRIED TO DRIVE OUT OF PARKING GARAGE. CAR WAS MISSING AND BARELY MOVING. TRANSMISSION MADE LOUD CLUNK NOISE. COASTED CAR DOWN PARKING GARAGE SO TOW TRUCK WOULD BE ABLE TO ACCESS IT. TOWED TO CROWN FORD. OFFERED VEHICLE HEALTH REPORT I RAN STATING IT WAS POWERTRAIN ISSUE. THEY DECLINED NEEDED IT. CHECKED AND REPLACE MAP SENSOR. PICKED UP ON 6/11/13 AND 06/12/13 STALLED AGAIN EARLY IN THE MORNING ABOUT 600AM AND THEN I WAS ADVISED TO BRING BACK TO DEALER. STALLED AGAIN ON WAY TO DEALER APPROXIMATELY 1130 AM. ADVISED SERVICE DEALER THEY RAN DIAGNOSTIC FOR THE NEXT WEEK WHICH ALL CAME BACK NORMAL. SERVICE MANAGER DROVE ON 06/17 AND STATED PROBLEM REPRODUCED AND WOULD REPLACE THROTTLE BODY.THIS WAS DONE AND I PICKED UP ON 06/21. 06/23 AT APPROXIMATELY 204 PM CAR STALLED AGAIN...RESTARTED AFTER PUTTING IN NEUTRAL UNABLE TO COME TO A STOP VEHICLES BEHIND US...RESTARTED WHEN RESTARTED ENGINE MISSING AGAIN WHEN PUSHED GAS THE TRANSMISSION SEEMED TO MAKE A CLUNK NOISE AND STALLED AGAIN.THE VEHICLE WITHOUT NOTICE STALLS AND IS A GREAT SAFETY ISSUE AND AFTER LAST STALL THE RPM SEEMS TO REV UP SOME.THIS IS A MAJOR DEFECT AND LIFE THREATENING DEFECT. VEHICLE RANDOMLY STALLS & NOW REVS RPMS. *TR

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