NHTSA Complaint #10520687 — 2008 GMC ACADIA

WE WERE DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN THE CAR MADE A LOUD ROARING NOISE LIKE SOMEONE WAS MASHING THE ACCELERATOR TO THE FLOOR. THE TRANSMISSION SEEMED LIKE IT DID NOT KNOW WHAT GEAR IT WAS IN HENCE GOING FROM 50 MPH TO 30 RAPIDLY COULD HAVE CAUSED A SERIOUS ACCIDENT. HAD I BEEN THE MIDDLE OF AN INTERSECTION OR PULLING OUT INTO TRAFFIC IT COULD HAVE CAUSED A LIFE THREATENING ACCIDENT. WE CONTACTED ONSTAR AND THE CODES INDICATED TRANSMISSION PROBLEM OF A BROKEN WAVE PLATE. CODE P2715 THE ACADIA WILL NOT BACK UP AT ALL. THERE ARE NUMEROUS BLOGS OF PEOPLE HAVING THE SAME PROBLEMS WITH THE ACADIA'S WAVE PLATE RANGING IN THE YEAR OF 2007-2009. SEEMS LIKE IT IS A REALLY BAD DESIGN AND NOT STRONG ENOUGH FOR THIS TYPE OF SUV. I CAN NOT UNDERSTAND WHY GMC IS NOT RECALLING OR OFFERING TO PAY TO FIX THESE FAULTY TRANSMISSIONS. I AM ABOUT TO BE OUT $4,000 BECAUSE I HAVE NO WARRANTY LEFT AND GMC AND CARMAX ARE NOT WILLING TO HELP. I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS AND IT ONLY HAS 93,000 MILES AND IT MAKES ME SICK BECAUSE THE 5 YEAR 100,000 MILE WARRANTY WAS OUT IN JANUARY. I AM ASHAMED FOR GMC NOT WANTING TO MAKE IT RIGHT AND THAT OUR SAFETY IS OF NO INTEREST TO THEM. GMC CLAIMS I DON'T HAVE A STRONG ENOUGH BUSINESS CASE BECAUSE I BOUGHT FROM CARMAX AND NOT FROM A CERTIFIED GMC DEALER. I PREVIOUSLY OWNED A CHEVROLET TRAILBLAZER AND DIDN'T HAVE THIS MANY PROBLEMS AND IT HAD 130,000 MILES WHEN I SOLD IT TO GET THIS ONE. I DON'T THINK I WILL BE BUYING ANY GMC PRODUCT AGAIN SINCE THEY APPARENTLY DON'T HAVE ENOUGH FAITH PAST 5 YEARS FOR A TRANSMISSION OR ENGINE WHICH IS PITIFUL FOR AN AMERICAN OWNED COMPANY. NOW WE ARE NOT ABLE TO GO ON OUR YEARLY VACATION THANKS TO GMC AND THEIR UNWILLINGNESS TO BACK THEIR PRODUCTS THAT THEY KNOW ARE FAULTY. THANK YOU FOR LISTENING TO MY VALID COMPLAINT AND MY CONCERN FOR EVERYONE'S SAFETY WHO OWNS AN ACADIA. *TR