NHTSA Complaint #10520618 — 2008 VOLKSWAGEN JETTA

WE HAD THE CAR IN THE BODY SHOP FOR A REPAIR! DENT IN THE REAR CORNER PANEL THE AIR BAG LIGHT CAME ON A COUPLE DAYS LATER WE TOOK THE CAR BACK TO THE BODY SHOP THEY TOOK IT THE COLUMBUS GA VW DEALER AND WERE TOLD THE CLOCK SPRING IN THE STEERING COLUMN WAS BAD AND THEY WERE GETTING QUITE A FEW CARS BACK FOR THE SAME PROBLEM.WELL IT TURNS OUT ALL YOUR ELECTRONICS HORN, RADIO,CRUISE CONTROL, AIR BAGS,DASH LIGHTS,ALL THE WIRES FOR THESE ANY MANY MORE ITEMS TRAVEL THRU THE CLOCK SPRING! THERE HAVING ALOT OF PROBLEMS WITH THIS ITEM WHY IS THERE NO RECALL? THEY HAD A RECALL ON THERE 2011 JETTA HONK YOUR HORN AND YOUR MOTOR MIGHT TURN OFF! THE CAUSE CLOCK SPRING! (SO THE BODY SHOP WAS TOLD NOTHING THEY DID CAUSED IT TO GO BAD THAT THEY JUST GO BAD). THE CAR IS FIVE YEARS OLD THEY DON'T JUST GO BAD!!!! BAD DESIGN MAYBE? MY CAR IS OUT OF WARRANTY AND HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY???? SAFETY FIRST!! OH YA AND THE HORN IS NOT WORKING! I GUESS THE CRUISE CONTROL WILL BE NEXT! THANK YOU FOR YOUR TIME........[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR