NHTSA Complaint #10520163 — 2010 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10520163 |
| Vehicle | 2010 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 200,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
PURCHASED MAY 30, 2012....LESS THAN ONE MONTH LATER, I WAS DRIVING ONTO A RAMP AND COULD NOT ACCELERATE. THE CAR JUST STOPPED BUT I COULD STEER SO I WAS ABLE TO PULL IT OVER. A STATE POLICEMAN CAME BY AND I SAID I WAS ON THE PHONE WITH MY MECHANIC. APPARENTLY, THE COMPUTER HAD SHUT DOWN AND THE ISSUE MAY HAVE BEEN THAT THE KEY I WAS USING WAS NOT PROGRAMMED?. I FOLLOWED STEPS TO PROGRAM KEYS AND EVERYTHING WAS FINE FOR MONTHS UNTIL THIS PAST APRIL, 2013. DRIVING ALONG ON A MAIN ROAD, THE CAR DID IT AGAIN. COULD STEER IT BUT COULD NOT REPAIR SAME WAY AS BEFORE. I KNOW COMPUTERS AND SAY THAT WHEN ALL ELSE FAILS, DISCONNECT IT. SO WE DISCONNECTED BATTERY AND WERE ABLE TO START CAR AND GET HOME BUT THE SAME THING HAPPENED AGAIN WHEN ARRIVING AT MY HOUSE. OF COURSE THE WARRANTY RAN OUT BACK IN FEBRUARY. MY MECHANIC COULD NOT DUPLICATE THE PROBLEM AND THEREFORE DID NOT KNOW WHY IT HAPPENED. I DO REGULAR MAINTENANCE THAT IS REQUIRED AND TAKE CARE OF THE CAR. I ALSO KEEP A LOG. IT HAPPENED TWO MORE TIMES SINCE, YESTERDAY AND TODAY, JUNE 17, 2013. I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM WITH THE SAME MAKE, MODEL AND YEAR. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE CAR WAS PURCHASED USED AND WAS TWO YEARS OLD. THE PREVIOUS DRIVER DID NOT HAVE IT FOR VERY LONG BEFORE TURNING IT IN. I ASKED FOR THE CAR FACTS FROM THE DEALERSHIP AND THE CAR WAS BROUGHT IN SEVERAL TIMES WITH NO REPAIRS DONE. NOT EVEN SURE IF THEY WERE THE ACTUAL CAR FACTS. *TR
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