NHTSA Complaint #10520144 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10520144 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
EARLY PART OF THE YEAR (2013) THE SERVICE ADVANCE TRAC LIGHT WILL COME ON AND OFF I CONTACTED THE DEALER AND HE STATED THAT IT WAS THE STABILITY IN THE VEHICLE AND ALSO IT WASN'T NOTHING TO BE ALARMED ABOUT UNLESS THE LIGHT JUST COME ON AND STAY ON . FINALLY IT CAME ON AND WOULDN'T GO OFF I TOOK IT TO THE DEALERSHIP THEY SAID IT WOULD BE $ 240 TO REPAIR THE CAR AND I HAD TO WAIT UNTIL THE PARTS COME IN BY THAT TIME COME TO FIND OUT THEY WAS WILL TO PAY THE $240. I PICKED THE CAR UP THE SAME DAY WHICH WAS THE FIRST DAY THE CAR SHOULD HAVE BEEN REPAIRED SAME PROBLEMS TOOK THE CAR BACK ON THAT MONDAY THEY SO CALLED FIXED THE VEHICLE IT SEEM TO BE OKAY DROVE THE CAR FOR APPROXIMATELY 8 DAYS THE SAME SERVICE ADVANCTRAC LIGHT CAME BACK ON NEXT SERVICE POWER STEERING LIGHT CAME ON ABOUT 15 MINS LATER THE SERVICE POWER STEERING NOW LIGHT CAME ON LOST ALL POWER AND CONTROL OF THE VEHICLE HAD THE CAR TOWED BACKED TO THE DEALERSHIP THEY CHECK THE CAR AND QUOTED ME A JOB FOR $ 2,658.12 WHICH WAS NOT COVERED UNDER A WARRANTY. *TR
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