NHTSA Complaint #10519781 — 2012 FORD MUSTANG

WHILE DRIVING MY FORD MUSTANG AFTER A RAIN STORM I HEARD A VERY LOUD WATER SWISHING NOISE AND PULLED OFF THE ROAD IMMEDIATELY. I QUICKLY ASCERTAINED THAT THE NOISE WAS COMING FROM THE DRIVER'S DOOR. I WAS EXTREMELY SHOCKED AND CONCERNED AND HURRIED TO THE DEALERSHIP. THE DOOR WAS TAKEN APART IN THE SERVICE AREA AND A LARGE QUANTITY OF WATER POURED OUT. I WAS TOLD THAT THIS PROBLEM WAS NOT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO! WHEN THE DOOR WAS APART I COULD CLEARLY SEE THAT THERE WERE NUMEROUS WIRES AND CONNECTORS THAT COULD CLEARLY BE IN JEOPARDY FROM SPLASHING WATER AND THE DOOR INTERIOR WAS VERY WET. I NERVOUSLY DROVE THE CAR HOME AND COVERED IT AND HAVEN'T DRIVEN IT SINCE BECAUSE WE HAVE EXPERIENCED A LOT OF RAIN. I AM A DISABLED VETERAN WITH MEDICAL ISSUES NEED TO DRIVE MY CAR BUT I AM AFRAID TO. *TR