NHTSA Complaint #10519747 — 2011 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10519747 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 26,776 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
ON 10/11/2012, AND 10/18/2012, AND 11/20/2012 I EXPERIENCED "DRAGGING" WHILE ATTEMPTING TO ACCELERATE. THE CAR ACTED AS IF IT DIDN'T WANT TO GO INTO THE NEXT GEAR. EVENTUALLY IT DID, BUT NOT BEFORE STRUGGLING TO DO SO. I HAD IT TOWED TO THE DEALERSHIP ALL 3 TIMES AT THEIR EXPENSE BECAUSE IT WAS STILL UNDER WARRANTY. THE CAR HAS BEEN SERVICED 3 TIMES FOR THE SAME ISSUE, BUT IT HASN'T BEEN COMPLETELY RESOLVED. 90% OF THE TIME THERE IS STILL SOME HESITATION SOMEWHERE BETWEEN 13 TO 45 MPH. SO MUCH SO THAT EVEN A PASSENGER HAS FELT IT UPON OCCASION. I DON'T FEEL SAFE IN THIS VEHICLE AT ALL TIMES AND I'M WORRIED THAT I'LL EVENTUALLY BE STRANDED AGAIN. EVEN THOUGH IT'S BEEN SERVICED 3 TIMES I STILL HAVE NO PEACE ABOUT THE SITUATION BECAUSE THE CAR IS STILL MALFUNCTIONING. *TR
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