NHTSA Complaint #10519747 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10519747
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	October 11, 2012
Date Filed	June 13, 2013
Mileage	26,776 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON 10/11/2012, AND 10/18/2012, AND 11/20/2012 I EXPERIENCED "DRAGGING" WHILE ATTEMPTING TO ACCELERATE. THE CAR ACTED AS IF IT DIDN'T WANT TO GO INTO THE NEXT GEAR. EVENTUALLY IT DID, BUT NOT BEFORE STRUGGLING TO DO SO. I HAD IT TOWED TO THE DEALERSHIP ALL 3 TIMES AT THEIR EXPENSE BECAUSE IT WAS STILL UNDER WARRANTY. THE CAR HAS BEEN SERVICED 3 TIMES FOR THE SAME ISSUE, BUT IT HASN'T BEEN COMPLETELY RESOLVED. 90% OF THE TIME THERE IS STILL SOME HESITATION SOMEWHERE BETWEEN 13 TO 45 MPH. SO MUCH SO THAT EVEN A PASSENGER HAS FELT IT UPON OCCASION. I DON'T FEEL SAFE IN THIS VEHICLE AT ALL TIMES AND I'M WORRIED THAT I'LL EVENTUALLY BE STRANDED AGAIN. EVEN THOUGH IT'S BEEN SERVICED 3 TIMES I STILL HAVE NO PEACE ABOUT THE SITUATION BECAUSE THE CAR IS STILL MALFUNCTIONING. *TR

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